Settle me koi approval aur PIN nahi lagta — owner / admin ho ya receptionist, bacha hua usi waqt maaf ho jaata hai aur Write-offs tab me "approved" row (Category goodwill, aapke naam se) ban jaati hai; note na likho to reason "Settled — remainder waived". Amount baaki se zyada nahi ho sakta ("Amount cannot exceed the outstanding"); 0 likhne par poora baaki maaf ho jaata hai. Sirf finalized / partial-paid bill settle hota hai. Aaj ka Day End band ho to "Open the cash day first — open today in Day-end.". Purane software se aaye kuch bills par paisa lagana mana hai (unka paid figure kisi payment se nahi milta) — error batata hai ki bill chune bina paisa lo, wo patient ke khate me jama rahega. Bill band hote hi us bill ki chal rahi dunning khud Completed. AI Recovery → "Patient AR" me bhi har bill par 🤝 hai. Mobile: cash icon → "🤝 Settle". Clinic kisi purane chhote plan (jaise Starter) par ho to 🤝 Settle aur ❌ Write-off dabane par "Upgrade required" aata hai — ye AI Recovery wale plan ka hissa hain; tab sirf 💰 payment lo.
Patient thoda paisa de aur baaki maaf karna ho to bill Settle kaise kare?
Billing → Pending Payments → "Dues & Credit" → "💰 Receive" → bill ke aage 🤝 → popup "🤝 Settle Bill": "Patient pays" me jitna mila wo likho, Mode chuno, "Note (optional)" → "Settle & close". Payment record hoti hai aur bacha hua ("Remainder ₹X will be waived and the bill closed.") turant maaf hokar bill band ho jaata hai.
Where in ORALZY: Billing → Pending Payments · Pending Payments page → "Dues & Credit" → "💰 Receive" → 🤝 · Billing → Pending Payments → AI Recovery
Quick steps
- Billing → Pending Payments → "Dues & Credit" → "💰 Receive"
- Bill ke aage 🤝 dabao
- "Patient pays" me mila hua amount, Mode, chaho to Note
- "Settle & close" — baaki maaf, bill band