Isliye ✓ dabate waqt popup "Approve this write-off? Bill balance will be reduced accordingly." dhyan se padho. Owner / admin khud ❌ Write-off kare to wo bina pending ke turant lag jaata hai — galti ka sabse zyada mauka wahi hai. Approve hone par: bill ka baaki 0 aur bill band, books me aaj ki date se "Bad Debts Written Off" kharcha aur debtors kam, aur us bill ki dunning khud Completed. Reject karte waqt web par wajah likhna zaroori hai (khaali chhodo to reject nahi hota); mobile par wajah optional. Rejected row "rejected" status me reject karne wale ke naam aur wajah ke saath dikhti hai.
Write-off galti se ho gaya ya reject ho gaya, ab wapas kaise kare?
Approved write-off ko wapas (undo) karne ka app me koi button nahi hai — Write-offs tab me ✓ / ✗ sirf pending request par aate hain; approved row aur books ki entry rehti hai. Galti badi ho to ORALZY support se baat karo. Rejected request par bill khula hi rehta hai — chaho to usi bill par naya write-off dobara bhejo.
Where in ORALZY: Billing → Pending Payments · Pending Payments page → "Write-offs" tab (rejected / approved filter)
Quick steps
- Billing → Pending Payments → "Write-offs" tab
- "rejected" filter me wajah dekho — bill abhi khula hai
- Zaroorat ho to "💰 Receive" → ❌ se naya write-off bhejo
- Approved galti ke liye ORALZY support se baat karo