ORALZY
FAQ

Clinical Suite me plan ka Decline dabane par error kyu aata hai?

Clinical Suite ke Treatment Plans tab (web aur mobile) ka "Decline" button abhi plan decline nahi kar pata — system decline ki wajah (kam se kam 5 akshar) maangta hai par ye button wajah bhejta hi nahi, isliye error aata hai aur status 'presented' hi rehta hai. Abhi plan ko presented chhod do aur patient ka mana karna note me likh do.

Where in ORALZY: Treatment → Clinical → Specialty → Clinical Suite · Mobile: Treatment → Clinical → Specialty → Clinical Suite

Web par laal message 'Request failed with status code 400' jaisa aata hai, mobile par 'Error'. Ye app ki kami hai, support ko bataya ja sakta hai. Patient ne doosra option chuna ho to us option ko "Accept" karo — ek variant accept hone par baaki variant apne aap declined ho jaate hain.

Quick steps

  1. Decline par error aaye to plan ko presented hi rehne do
  2. Mana karne ki baat patient ke note me likho
  3. Doosra option chuna ho to us plan par "Accept" dabao

plandeclineerrorrejectmanapresentedtreatmentplan