ORALZY
FAQ

Rate Plan banate waqt "This plan already exists" ya error kyu aata hai?

Do wajah: (1) aapka login owner / admin nahi hai — plan banana, badalna, hatana sirf owner / admin kar sakte hain, par web har gadbad par yahi "This plan already exists" dikha deta hai; (2) isi naam ka plan clinic me pehle se hai — doosra naam rakho. Naam khaali ho to "Please enter a plan name" aata hai.

Where in ORALZY: Setup → Settings → Billing → Rate Plans

Baaki buttons par non-admin login ko asli wajah dikhti hai: fee switch par "Update failed: Forbidden: insufficient role", "Delete Plan" ya treatment "Delete" par "Delete failed: Forbidden: DELETE restricted to owner/admin/super_admin", treatment "+ Add" par sirf "Error!". Doctor login bhi owner / admin nahi maana jaata. Mobile app par error me asli kaaran likha aata hai (jaise "A plan with this name already exists in your clinic."). Hal: owner / admin login se karo, ya owner se Setup → Admin → Users & Policy → User Management me role badalwao.

Quick steps

  1. Owner / admin login se Setup → Settings → Billing → Rate Plans kholo
  2. Plan ka naam naya rakho (same naam dobara nahi banta)
  3. "+ Create Plan" dabao

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