ORALZY
FAQ

Staff Login me punch par location ya camera ka error aaye to kya kare?

"Location permission is needed to punch" = phone / browser ko location allow karo (browser me lock icon → Location → Allow), phir dobara punch. Camera na khule to web par poochta hai "Camera did not work. Punch without a selfie? (The owner will have to review it)" → OK; mobile app me "Camera did not work" → "Punch without selfie". Punch review ke saath save ho jaata hai.

Where in ORALZY: Login screen → "👤 Staff Login — Attendance & Leave" · Team → Members → HR Setup → HR Masters

Mobile app: location permission dena zaroori hai (mana kiya to punch nahi jaata); permission hai par GPS signal na mile tab bhi punch chala jaata hai (bina location, owner ko flag dikhta hai). Web browser: location 10 second me na mile ya deny ho to punch NAHI jaata aur wahi error aata hai — permission do ya mobile app use karo. Clinic ke geo-fence ke bahar se Staff Login punch rukta nahi, bas owner ko flag dikhta hai. Field / marketing staff par fence flag lagta hi nahi. Mobile ke upar "App OK?" se phone ki jaanch (GPS, permission) dikhti hai; owner sab staff ke phone Team → Members → HR Setup → HR Masters → "📱 Device Health" me dekhta hai.

Quick steps

  1. Phone / browser settings me ORALZY ko Location allow karo
  2. Phone ki Location (GPS) ON karo
  3. Camera fail ho to web par OK, mobile par "Punch without selfie" dabao
  4. Mobile app me "App OK?" dabakar phone ki jaanch dekho

locationgpscamerapermissionpuncherrorselfiebrowserfence