Agar signup ka page beech me band ho gaya to dobara signup karne par "Email or mobile already registered" aata hai, aur login screen par verify karne ka option nahi milta — aise me ORALZY support se baat karo, wo account chalu kar denge. Isliye signup ke verify step par page band mat karo; email OTP inbox ya spam me dekho aur "↻ Resend OTP" use karo. "Clinic suspended" / "Clinic cancelled" alag baat hai — wo ORALZY ki taraf se band account hai.
Signup ke baad login par "Verify mobile and email first" kyun aata hai?
Matlab account ban gaya par OTP verification adhoora reh gaya (mobile ya email OTP verify nahi hua), isliye clinic abhi chalu nahi hua. Signup screen par dono OTP "Verify" karke "Go to Login Page →" dabana zaroori hai — tabhi free trial shuru hota hai aur login khulta hai.
Where in ORALZY: Web: oralzy.com → Login · Setup → Plan & Help → Help
Quick steps
- Signup ke verify step par mobile aur email OTP daal kar "Verify" dabao
- Dono ✅ Verified hone par "Go to Login Page →"
- Page band ho gaya ho to ORALZY support se account chalu karwao