Scan button dabane se PEHLE kagaz glass par (ya feeder me) rakho — app koi alag scanner window nahi kholti, seedha scan karti hai. Feeder me kagaz laga ho to saare page ek saath aate hain, warna glass se 1 page. Scan beech me rokna ho to Imaging me "✕ Cancel" ya ID card scan me "✕ Cancel scan" — scan ruk jaata hai, koi error nahi aata. Do scanner lage hon to scanner dropdown se sahi chuno ("Default scanner" = pehla mila). Jaanch ke liye ORALZY menu → "X-ray Bridge Settings…" → "🖨️ Document scanner (Aadhaar / documents)" → "Find scanners" aur "Test scan (JPG)". Ye scanner sirf ORALZY Windows app me chalta hai.
Scanner se scan karte waqt "No scanner found" ya "Scan took too long" aaye to?
"No scanner found. Check that the scanner is ON and connected to the PC." = Windows ko scanner nahi mila — scanner ON karo, cable / WiFi dekho, driver lagao. "Scan took too long — cancelled. Please try again." = 10 minute me scan pura nahi hua. "Scanner returned no pages." / "The scanner returned an empty file." = scanner ne koi page nahi diya — kagaz / feeder dekh kar dobara try karo. "Scanner is only available in the Windows app." = browser me ye scanner nahi chalta.
Where in ORALZY: Setup → Integrations → Imaging Bridge (ORALINK) · Desktop: ORALZY Windows app → ORALZY menu → X-ray Bridge Settings… → 🖨️ Document scanner
Quick steps
- Scanner ON hai aur PC se juda hai, ye dekho
- Kagaz glass / feeder me rakh kar hi scan dabao
- "X-ray Bridge Settings…" → "Find scanners" se scanner dikhta hai ya nahi dekho
- Na dikhe to scanner ka Windows driver lagao, phir "Test scan (JPG)"