ORALZY
FAQ

New Dispense save karte waqt error aa raha hai, kya kare?

"Prescriber DCI registration number is required" = "DCI Registration No *" bharo (Prescriber chunne par Doctors list ka registration no apne aap aata hai). "Batch reservation failed: Insufficient stock: short by N" = itna stock nahi. "Quantity N requires K batches; create one record per batch." = qty do batch me bat rahi hai — pehli batch jitni qty ki ek entry, baaki ki doosri. "Patient is required" / "Medicine is required" = dropdown se chuno.

Where in ORALZY: Treatment → Pharmacy & Stock → Dispensing Register · Treatment → Pharmacy & Stock → Pharmacy

Qty apne aap FEFO se (sabse pehle expire hone wali chalu batch) uthti hai; batch chunne ka option nahi. Jo batch expire ho chuki par abhi sweep nahi hui, wo bhi pehle chun li jaati hai — isliye pehle Inventory → Supply Chain → "Batches & Expiry" → "Sweep Expired" dabao. Patient dropdown me sirf sabse naye 500 patient aate hain (web me search nahi; mobile picker ka search bhi inhi 500 me) — purana patient na mile to abhi is form se uski entry nahi ho sakti — ye app ki kami hai (ORALZY support ko batao). Medicine list me out-of-stock dawai bhi dikhti hai; use chunne par stock wala error aata hai.

Quick steps

  1. Error padho aur upar diye matlab se milao
  2. DCI wala ho to "DCI Registration No *" bharo
  3. Stock wala ho to Stock tab me stock dekho ya purchase chadhao
  4. Do batch wala ho to qty tod kar do entry banao

errordispensedciinsufficientbatchsavefailedprescriber