ORALZY
FAQ

Patient chart me "Some data did not load" laal patti kyu aati hai?

Chart khulte waqt 9 cheezein ek saath aati hain (treatments, notes, outstanding, vitals, doctors, alerts, treatment types, brief, patient). Jo nahi aa paayi uska naam laal patti me aata hai: "⚠️ Some data did not load (outstanding, …)". "Retry" dabao — sab dobara load hota hai. × se patti chhupti hai, par galti ka record rehta hai.

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → laal patti → Retry

Iska matlab data gum hona nahi — sirf us waqt server / net se jawab nahi aaya. Jab tak outstanding load nahi hota, sidebar me "Dues: — (not loaded)" dikhta hai aur sidebar ka "Collect payment" band rehta hai. Dhyan: us waqt upar ki patti ka 💸 Outstanding tile (aur Overview ka Outstanding) galti se "✓ No dues" / ₹0 dikha sakta hai — us par bharosa mat karo, pehle Retry karo. Overview, Family jaise section apni alag "did not load … Retry" patti dikhate hain. Retry ke baad bhi baar-baar aaye to page refresh karo aur net check karo; lagatar rahe to ORALZY support ko patient ka UHID aur screenshot bhejo.

Quick steps

  1. Laal patti me likhe naam dekho (kya load nahi hua)
  2. "Retry" dabao
  3. Phir bhi aaye to page refresh karo / net check karo
  4. Bakaya load hone tak payment mat lo — upar ka "✓ No dues" us waqt sahi nahi

errorloadretryrefreshnetworklaalpattinotloaded