Patient audience se tabhi hatta hai jab uski koi nayi treatment save ho (ya wo messages band kare). Rokne ke liye: "Run Days" me ek hi din chuno (jaise sirf MON) ya kaam hone ke baad campaign ko Power icon se DISABLED kar do; "Run Now" ek hi baar dabao. Run Days khaali chhodne ka matlab "roz" hai — aur zyada messages. Kisi ek patient ko bilkul nahi chahiye to uski details me SMS DND lagao / wo STOP bheje — opt-out wale audience se hat jaate hain. Iske ulat weekly "Recall reminders" job ek patient ko 90 din me ek hi baar bhejta hai.
Recare campaign ek hi patient ko baar baar message kyun bhej raha hai?
Campaign yaad nahi rakhta ki kisko pehle bheja tha — har chune hue "Run Days" wale din (aur har "Run Now" par) poori audience ko phir se message jaata hai. Web form ke default MON, WED, FRI chune hon to wahi patient hafte me 3 baar message pa sakta hai, jab tak wo audience me bana rahe.
Where in ORALZY: Patient Care → Follow-ups → Recare Campaigns · Mobile: Patient Care → Follow-ups → Recare Campaigns
Quick steps
- Card ka Edit kholo
- "Run Days" me sirf ek din rakho (ya campaign DISABLED karo)
- "Save Campaign"
- Jis patient ko nahi chahiye uska SMS DND lagao