ORALZY
FAQ

Kam rating wala review list se Dismiss kaise kare?

Abhi Dismiss sirf mobile app se hota hai: Patient Connect → Campaigns → Reviews screen me 1-2 star wali row par laal aankh wala icon → "Dismiss low-rating?" → "Dismiss". Web Reviews page par Dismiss button nahi dikhta.

Where in ORALZY: Patient Connect → Campaigns → Reviews · Mobile: Patient Connect → Campaigns → Reviews

Dismiss sirf 1 ya 2 star wale review par milta hai. Dismiss karne se review delete nahi hota — record rehta hai aur list me bhi dikhta rehta hai; sirf us patient ke chart ke feedback card me wo purana form nahi aata. Undo ka button nahi hai. Pehle patient ko call karke baat suljhao; 1-3 star par app khud reception ke liye task bana deta hai.

Quick steps

  1. Mobile app me Patient Connect → Campaigns → Reviews kholo
  2. 1-2 star wali row par laal aankh wala icon dabao
  3. "Dismiss low-rating?" me "Dismiss" dabao

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