ORALZY
FAQ

Galat referral reward ban gaya ya galat Redeem ho gaya to kya kare?

Referral Program me reward delete, cancel ya Redeem undo karne ka koi button nahi hai. Galat pending / earned reward ho to bas use "Redeem" mat karo. Galat Redeem ho gaya to us bill par discount lag chuka hai — bill ko Billing me dekh kar theek karwao.

Where in ORALZY: Patient Connect → Campaigns → Referral Program

Reward apne aap banta hai jab naye patient ke "Referred By" me kisi purane patient ka naam match ho jaata hai; ek naam ke do patient hon to galat referrer ke naam ban sakta hai. 📋 All Rewards me har row par sirf earned ke liye "Redeem" button hai — koi Delete / Cancel nahi. Redeem karte hi bill ka total reward ki rakam se ghat jaata hai aur reward 'redeemed' ho jaata hai; app ise khud wapas nahi karta. Patient profile me baad me "Referred By" badalne se purana reward nahi hatta. Zaroori ho to ORALZY support se baat karo.

Quick steps

  1. Patient Connect → Campaigns → Referral Program → 📋 All Rewards kholo
  2. Galat reward pehchano (REFERRER / REFERRED naam dekho)
  3. Galat reward par "Redeem" mat dabao
  4. Galat Redeem ho gaya ho to us bill ko Billing me kholkar discount check karo

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