ORALZY
FAQ

Lead nahi aaya to Lost kaise mark kare aur wapas kaise laye?

Patient Connect → Leads & Outreach → Leads → row me "Lost" → "Reason for losing this lead?" me wajah likho (jaise mehenga laga, door hai) → OK. Stage "lost" (laal) ho jaata hai. Wapas laana ho to "Stage ▾" se contacted ya koi aur stage chuno.

Where in ORALZY: Patient Connect → Leads & Outreach → Leads · Mobile: Leads screen → "Lost"

Prompt me Cancel dabaoge to kuch nahi badalta; wajah khaali bhi chal jaati hai. Lost lead "Lost" KPI me ginta hai aur Active se hat jaata hai. Lost lead par bhi "Convert → patient" button rehta hai — baad me aa jaye to seedha convert kar sakte ho. Dhyan do: likhi gayi wajah save hoti hai par is screen ki list ya Edit form me dikhti nahi; zaroori baat ho to Notes me bhi likh do. Mobile: "Lost" dabane par "Why lost?" poochta hai.

Quick steps

  1. Lead ki row me "Lost" dabao
  2. "Reason for losing this lead?" me wajah likho
  3. OK dabao
  4. Galti se hua to "Stage ▾" se pehle wala stage chuno

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