Birthday switch ON ho to roz subah 8:00 baje jinka aaj janamdin hai unhe wish + ek coupon jaata hai: 15% off (max ₹2,000, ₹500 se upar ke bill par), 30 din valid, ek patient ko saal me ek hi baar. DND / deceased patient ko nahi jaata. Marketing Engine aur Marketing AI khud koi festival message nahi likhte. Marketing AI me 'Seasonal — Diwali check-up camp' template hai, par koi segment use apne aap nahi chunta, isliye wo kaam nahi aata. Festival ke liye sabse seedha raasta WhatsApp Campaigns hai. Saare auto message switch default OFF hote hain.
Birthday ya Diwali festival ka message patients ko kaise bheje?
Birthday: Setup → Settings → Auto Messages → Patient Messages (on/off) me "Birthday wish + one-time 15% coupon (daily 8:00 AM)" switch ON karo — roz apne aap jaata hai. Diwali / festival offer: Patient Connect → WhatsApp → WhatsApp Campaigns me approved template se campaign bhejo (patients chunne ke liye Marketing Engine ka segment bhi list bana sakta hai).
Where in ORALZY: Setup → Settings → Auto Messages → Patient Messages (on/off) · Patient Connect → WhatsApp → WhatsApp Campaigns
Quick steps
- Birthday ke liye Patient Messages (on/off) me Birthday wish switch ON
- Festival ke liye WhatsApp → WhatsApp Campaigns → naya campaign, approved template
- Patients chunne ho to Marketing Engine me segment → "Make WhatsApp list"