Har segment se opted-out (STOP / DND / marketing consent wapas), inactive aur merged patient hat jaate hain. Segment ke hisaab se template category chunti hai: birthday → birthday templates, recall → recall, reactivation → reactivation, review → review request, loyal → referral ask, broadcast_all → broadcast. lead_followup_7d (7 din ke naye leads) abhi hamesha khaali aata hai — app ki kami hai, isliye lead follow-up ke liye Leads page use karo. Ek run me zyada se zyada 200 patient. broadcast_all wale template me {serviceName} khaali reh jaata hai, isliye use soch-samajh ke chunna. Dropdown me segment ka code hi dikhta hai (koi naam nahi).
Marketing AI ke segment birthday_today, recall_overdue ka matlab kya hai?
Marketing AI → New Campaign ke Segment: birthday_today = aaj janamdin; recall_overdue = aakhri appointment booking 180 din se purani; reactivation_1yr = 2+ appointment wale jinki aakhri booking 1 saal se purani; review_after_treatment = 1–3 din pehle bill bana; loyal_for_referral = 5+ appointment aur aakhri booking pichhle 30 din me; broadcast_all = sab. lead_followup_7d abhi kisi ko nahi pakadta.
Where in ORALZY: Patient Connect → Campaigns → Marketing AI
Quick steps
- Marketing AI → "New Campaign" → Segment dropdown kholo
- Upar ke matlab ke hisaab se segment chuno