Recall automation weekly cron hai — Sunday 08:00 IST. Wo un patients ko dhoondhta hai jinka pichle 6 mahine me koi poora hua visit (PT Out / Engage) nahi hai. Filter itne hi zaroori hain jitna cron: patient kam se kam 2 mahine purana ho (naye registration ko recall bhejna bewakoofi hai), deceased mark na ho, smsDnd na ho. Aur do rakshak hain — ek run me ek clinic ke max 50 patient (blast storm rokne ke liye), aur ek patient ko 90 din ka cooldown, yaani jo patient lapsed pada rehta hai use har hafte dobara nudge nahi jaata, quarter me ek baar. Cooldown query ke andar hai, isliye jin clinics me 50 se zyada lapsed patient hain wahan bhi list ghoomti rehti hai — pehle 50 par atki nahi rehti (least-recently-contacted pehle). Message unified facade se jaata hai, clinic ke apne WhatsApp/SMS provider ke saath. DEFAULT OFF hai — jab tak clinic khud on na kare, ek bhi recall nahi jaata.
Recall reminder automation kaise on karte hain — kis patient ko jaata hai?
Settings me recallAutomationEnabled on karo (default OFF). Har Sunday 08:00 IST chalta hai; jinka aakhri visit 6 mahine se purana hai unhe, ek tenant me ek baar me zyada se zyada 50 patient, aur ek patient ko 90 din me ek hi baar.
Where in ORALZY: Settings → clinic settings → Recall automation toggle; bheje gaye recall Recall record me
Quick steps
- Settings me recall automation toggle ON karo (default OFF hai)
- Clinic ka WhatsApp/SMS provider set hona chahiye
- Sunday 08:00 IST par apne aap chalega
- Kisi ek patient ko rokna ho to uska smsDnd on kar do