ORALZY
FAQ

Apne number par ORALZY ka koi template Rejected dikhe to kya kare?

Template card par " · N rejected" ka matlab Meta ne us shabdon wala template us number par mana kar diya. App use usi text me dobara nahi bhejta (Meta phir mana karega) — ORALZY ko shabd badalne padte hain. Tab tak wo message 24 ghante ke bahar WhatsApp se nahi jaata, SMS se jaata hai.

Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Templates · Patient Connect → WhatsApp → WhatsApp Connection

ORALZY support ko batao kaunsa template rejected hai — naam WhatsApp Templates page ke "Already on Meta" hisse me REJECTED status ke saath dikhta hai. Meta ne kuch purane templates ko "marketing" maan liya tha; unke liye ORALZY ne seedhe status-update wale naye shabd banaye hain (jaise team ke "Daily account summary" aur "Task alert") aur aise purane templates clinic ke number par bheje hi nahi jaate. Patient ne 24 ghante me clinic ko WhatsApp kiya ho to rejected template wala message bhi likhe text me WhatsApp se chala jaata hai.

Quick steps

  1. Patient Connect → WhatsApp → WhatsApp Templates kholo
  2. "Already on Meta" me REJECTED wale naam dekho
  3. ORALZY support ko naam batao

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