Aisa aksar tab hota hai jab staff ne pehle "+ New Order" se kaam lab bhej diya, aur baad me chart par treatment Done kiya — Done hone par ek naya pending order ban jaata hai. App khud kuch nahi hatata, sirf poochta hai — galat lage to card se hi "✓ Sent to Lab" ya WhatsApp karo. Status shabd: "Sent", "At the lab", "Back from lab", "Fitted". "Remove" ka matlab delete nahi — entry "Cancelled" ho jaati hai aur note me likha jaata hai "Removed from Pending Dispatch by <naam>: this work was already sent to the lab on another order". Aisi entry ka reminder message me "— already sent?" likha aata hai jab tak koi faisla na kare. Mobile par bhi yahi "✅ Looks already sent" aur "Yes, already sent — remove (N)" hai.
Pending Dispatch card par "Looks already sent" kyun likha aata hai?
App dekhta hai ki isi patient ka koi order pichhle 45 din me usi lab ko pehle hi bheja ja chuka hai (daant mile ya kisi ek me daant likha hi na ho). Tab card par hari patti aati hai "✅ Looks already sent: <tareekh> → <lab> · <case code> · <status>". Sach me wahi kaam tha to "Yes, already sent — remove" dabao → confirm → ye entries Pending Dispatch se hat jaati hain aur reminder band.
Where in ORALZY: Treatment → Lab → Lab Cases · Mobile: Treatment → Lab
Quick steps
- Treatment → Lab → Lab Cases me hari "Looks already sent" patti padho
- Case code / tareekh se pakka karo ki wahi kaam lab gaya tha
- Haan → "Yes, already sent — remove" → confirm
- Nahi → card ka "✓ Sent to Lab" ya WhatsApp use karo