Received Log aur Live Inbox dono sirf WhatsApp ke liye hain. SMS ka jawab app ke bot tak jaata hai par kisi list me save nahi hota. Calls ka record Patient Connect → Calls → Call Log me hota hai.
Patient ne SMS ka reply kiya to wo kahan dikhega?
App me kahin nahi — sirf WhatsApp par aaye messages save hote hain. "📥 Received Log" par bhi likha hai: "Only WhatsApp keeps incoming messages — SMS replies are not stored." Patient se jawab chahiye to use WhatsApp par likhne ko bolo ya phone karo.
Where in ORALZY: Patient Connect → WhatsApp → Received Log · Patient Connect → Calls → Call Log
Quick steps
- "📥 Received Log" me sirf WhatsApp ke jawab dekho
- SMS par jawab dene wale patient ko WhatsApp par likhne ko bolo
- Zaroori ho to patient ko phone karo