Naam chat bante waqt ek baar tay hota hai. Agar patient baad me register hua ya chart me number baad me bhara, to Received Log me purana WhatsApp naam ya number hi dikh sakta hai — sirf tab badalta hai jab ab tak naam ki jagah number hi tha. Isliye Received Log ka naam patient record se alag ho sakta hai; pakka patient pehchanne ke liye number se patient search karo. Sent Log me naam bhejte waqt ke patient record se aata hai, "—" ho to us number ka patient nahi mila.
Received Log me patient ka naam nahi, sirf number kyu dikhta hai?
Received Log ke "From" column me naam us WhatsApp chat ke naam se aata hai: pehla message aate waqt us number ka patient app me mila to patient ka naam, warna patient ka apna WhatsApp profile naam, aur wo bhi na ho to sirf number. Naam na ho to number se search karo ya "Open chat" se chat kholo.
Where in ORALZY: Patient Connect → WhatsApp → Received Log · Mobile: Patient Connect → WhatsApp → Received Log
Quick steps
- Patient Connect → WhatsApp → "📥 Received Log" kholo
- "From" column me naam ya number dekho
- Naam na ho to number (kam se kam 4 ank) search box me likho
- Row par click karke "Open chat" se chat kholo