Ek number par ghar ke kai patient hon to unme se kisi ek ka naam dikhta hai. Dhyan: agar chat par patient ka WhatsApp profile naam (jaise "Rahul ❤️") aa chuka hai, to baad me patient register karne par bhi wo naam apne aap nahi badalta — sirf number wali chats ka naam bharta hai. WhatsApp Contacts me naam haath se badalne ka option nahi hai. Number par click karke patient ki file kholne ka button inbox me nahi hai — Patient List me number se dhundho.
Inbox me patient ke naam ki jagah sirf number kyun dikhta hai?
Live Inbox chat ka naam patient ki file se leta hai — mobile number milakar. Number kisi patient se na mile to WhatsApp profile ka naam, aur wo bhi na ho to sirf "+91…" number dikhta hai. Sirf number dikh raha ho to us patient ki file me wahi mobile number save karo (naya ho to register karo); agli baar list khulne par naam aa jaata hai.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Patient Care → Patients → Patient List
Quick steps
- Inbox se number note karo aur Patient Care → Patients → Patient List me search karo
- Patient mile to uski file me mobile number sahi karo, naya ho to register karo
- Inbox dobara kholo — naam dikhne lagega