Purani chat wale message me "stored <time>" bhi dikh sakta hai — message pehle aaya tha, app me baad me save hua; "When" column message ka asli time hai. Upar "N messages" me kul ginti. Mobile app ke Received Log me ye pill nahi hain — wahan purani chat wale message par naam ke saath chhota "Phone history" badge aata hai.
Received Log me "Came via" Live aur Phone history ka matlab kya hai?
Patient Connect → WhatsApp → "📥 Received Log" ke "Came via" column me: "Live" = patient ka message usi waqt WhatsApp se seedha app me aaya; "Phone history" = clinic ka number jodte waqt WhatsApp Business phone app ki purani chat se laya gaya. Upar "All" / "Live" / "Phone history" pill se chhaanto.
Where in ORALZY: Patient Connect → WhatsApp → Received Log · Mobile: Patient Connect → WhatsApp → Received Log
Quick steps
- Patient Connect → WhatsApp → "📥 Received Log" kholo
- Upar "Live" ya "Phone history" pill dabao
- Row par click karke poora message aur time dekho