Panel me template ka naam, poora text (table me lamba message kat jaata hai) aur Reason hota hai. Delivered / read time sirf WhatsApp me aata hai, Meta ki receipt se; SMS aur Email me ye time nahi hota. "read" time na ho to ya patient ne abhi padha nahi, ya padhne ki receipt nahi aayi. Mobile par Sent Log me card par tap karo — wahi Reason, Meta id aur delivered / read time khulta hai.
Patient ne WhatsApp message kab padha, Sent Log me kaise dekhe?
Patient Connect → WhatsApp → "📋 Sent Log" me us message ki row par click karo — table ke neeche poora message khulta hai aur sabse neeche "Meta id: … · delivered <time> · read <time>" likha hota hai. "read" ka time = patient ne kab padha. Failed / Blocked ho to wahin laal "Reason:" bhi dikhta hai. "close" se panel band.
Where in ORALZY: Patient Connect → WhatsApp → Sent Log · Mobile: Patient Connect → WhatsApp → Sent Log
Quick steps
- Sent Log me patient ka naam ya number search karo
- Message ki row par click karo (mobile: card par tap)
- Neeche "delivered" aur "read" ka time padho
- Panel band karne ke liye "close"