File ORALZY par save nahi hoti — har baar Meta se clinic ke apne number ke zariye aati hai, aur Meta use lagbhag 30 din rakhta hai; purani file par "⚠ File nahi khuli (Meta par 30 din se purani ho sakti hai)". Clinic ORALZY ka shared number use karti ho to bhi yahi message aata hai — wahan photo / voice inbox me nahi khulti; iske liye clinic ka apna number jodna padta hai (WhatsApp Connection). Mobile app ke inbox me photo / voice nahi dikhte (khaali bubble) — web par dekho. Photo patient ki file me apne aap nahi judti.
Patient ki bheji photo, voice note ya PDF inbox me kaise dekhe?
Web Live Inbox me photo / sticker chat me apne aap khulti hai (click karo to nayi tab me badi). Voice, video aur file par "… — dekhne ke liye dabayein" aata hai — dabao to wahin chalegi; file "📄 <naam> — kholo" se download hoti hai. Ye sirf tab khulta hai jab clinic ka apna WhatsApp number juda ho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox
Quick steps
- Web par WhatsApp Team Inbox me patient ki chat kholo
- Photo apne aap dikhegi; voice / video / file par "dekhne ke liye dabayein" dabao
- File save karni ho to "📄 … — kholo" se download karo