ORALZY
FAQ

Inbox me 🧪 Simulate dabane par 'Failed' kyun aata hai?

"🧪 Simulate" (mobile par flask wala button) sirf testing ke liye nakli patient message banane ka tool tha. Live clinic par ye band hai — app ise chalne nahi deta, isliye web par "Failed" aur mobile par "Simulate failed" aata hai. Iski zarurat nahi; patient ke asli message apne aap inbox me aate hain.

Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Patient Connect → WhatsApp → Auto-Reply · Patient Connect → WhatsApp → Chatbot Flows

Khaali inbox me "No conversations. Use 🧪 Simulate to test." likha aata hai — iska matlab sirf itna hai ki abhi tak koi chat nahi. Keyword auto-reply test karna ho to Patient Connect → WhatsApp → Auto-Reply ka test option, aur chatbot ke liye Patient Connect → WhatsApp → Chatbot Flows ka simulate use karo. Simulate se koi patient, contact ya message nahi banta.

Quick steps

  1. Simulate button ko chhod do — live clinic par ye band hai
  2. Keyword reply test: Patient Connect → WhatsApp → Auto-Reply ka test option
  3. Chatbot test: Patient Connect → WhatsApp → Chatbot Flows ka simulate

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