Jawab sirf chat message ki tarah aata hai — appointment, lead ya patient record apne aap nahi banta; padh kar appointment khud book karo. Field ke naam wahi hote hain jo flow JSON me 'name' rakhe the (sample me date aur slot).
Patient ne Interactive Flow form bhara, jawab kaha dikhega?
Patient ke jawab Patient Connect → WhatsApp → WhatsApp Team Inbox (web hub me "Live Inbox" tab) me us patient ki chat me message ban kar aate hain, jaise "📝 Form reply — date: 2026-10-12, slot: morning" — har field ka naam aur uska jawab. Wahi se patient ko reply kar sakte ho.
Where in ORALZY: Patient Connect → WhatsApp → WhatsApp Team Inbox · Patient Connect → WhatsApp → Interactive Flows
Quick steps
- Patient Connect → WhatsApp → "Live Inbox" kholo
- Patient ki chat kholo
- "📝 Form reply" wala message padho
- Zaroorat ho to appointment khud book karo