Lead Form ke liye WhatsApp number jodna zaroori nahi aur patient ko login nahi chahiye; Interactive Flow ke liye clinic ka apna WhatsApp (Meta) number chahiye aur patient ne pichhle 24 ghante me message kiya ho. Chatbot Flows ka tareeka Patient Connect → WhatsApp → Chatbot Flows wale page par hai.
Interactive Flow, Lead Form aur Chatbot Flow me kya fark hai?
Interactive Flow = WhatsApp chat ke andar khulne wala Meta form (date, dropdown, button) — owner / admin JSON se banate aur publish karte hain, phir "📨 Send to patient" se bhejte hain; jawab inbox me aata hai. Lead Form = link wala web form (Patient Connect → WhatsApp → Lead Forms) — kahin bhi share karo, bharne par Leads Pipeline me lead banti hai. Chatbot Flows = trigger words par chalne wala auto-reply bot.
Where in ORALZY: Patient Connect → WhatsApp → Interactive Flows · Patient Connect → WhatsApp → Lead Forms · Patient Connect → WhatsApp → Chatbot Flows
Quick steps
- Chat ke andar form chahiye to Interactive Flows
- Link wala form (Instagram, website, WhatsApp par share) chahiye to Lead Forms
- Keyword par apne aap jawab chahiye to Chatbot Flows