Isme sirf Built-in commands (BOOK, BILL…) aur AI fallback gine jaate hain — aapke keyword rules ki ginti rules table ke "Triggers" column me aur Chatbot Flow ki card par "runs" me dikhti hai. Unique = alag-alag number; Trend = pichhle 30 din se kitna upar / neeche. "Success" = command pehchana gaya — message sach me pahuncha ya nahi, Patient Connect → WhatsApp → Sent Log me dekho. "Failed" aur "Converted" / "Conv %" abhi practically hamesha 0 / "—" rehte hain. Top repeat patients me sirf record wale patient (top 10). Date range badalne ka option nahi. Upar card me "📊 Stats: N commands handled all-time" bhi dikhta hai. Mobile app me isi screen par neeche wahi.
Usage & switches me Total replies, Success aur Top keywords ka matlab kya hai?
Auto-Reply → "Built-in commands" → "📊 Usage & switches" pichhle 30 din ke Built-in commands dikhata hai: Total replies, Success, Failed, AI fallback, Converted cards, "Daily replies (last 30 days)" chart, "Top keywords" (Keyword, Total, Unique, Success, Failed, Conv %, Trend) aur "Top repeat patients" (Patient, Replies, Keywords used, Last).
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply · Patient Connect → WhatsApp → Sent Log
Quick steps
- Patient Connect → WhatsApp → Auto-Reply → "Built-in commands"
- Neeche "📊 Usage & switches" me cards aur chart dekho
- "Top keywords" me har command ki ginti, "Top repeat patients" me kaun baar-baar likhta hai
- Delivery dekhni ho to Patient Connect → WhatsApp → Sent Log