Patients ko Roman me likhne ko bolo: BOOK, BILL, RX, NEXT, CANCEL, HI. Hinglish shabd (bakaya, nuskha, dawai, cncl, kab) chalte hain agar message unhi se shuru ho. Hindi shabd ke liye apna keyword rule bana sakte ho (Auto-Reply → "Your keyword replies") — wahan Devanagari keyword jaise "दर्द" theek se match hota hai; par keyword rules asli WhatsApp par abhi sirf beta clinics me chalte hain.
Patient Hindi lipi me बुक ya बिल likhe to WhatsApp command chalta hai kya?
Abhi nahi. Built-in commands sirf Roman / English shabd pehchante hain — "BOOK", "book karna hai", "bill", "nuskha", "dawai", "cancel". Devanagari me "बुक", "बिल", "दवा", "रद्द", "नमस्ते" likha message kisi command se match nahi hota aur aapke keyword rules / AI Front Desk ke paas chala jaata hai.
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply
Quick steps
- Patients ko Roman shabd batao: BOOK, BILL, RX, NEXT, CANCEL, HI
- Hindi shabd ke liye "Your keyword replies" → "+ New Rule" me Devanagari keyword daalo
- "🧪 Test Matcher" me wahi Hindi message likh kar check karo