Ye appointment khud nahi banata — sirf jaankari le kar chat team ko deta hai. Aakhri Handoff ka text "(Human agent will take over)" bhi patient ko jaata hai — "Edit" karke apni bhasha me likho. ON hone par "book" / "appointment" wale message par ye Built-in BOOK command se pehle chalega, kyunki flows pehle chalte hain. Har click par naya flow banta hai — faltu wala Delete karo. Mobile ka "Preset" button chhota version banata hai (slot wala sawal nahi). Asli WhatsApp par flow abhi sirf beta clinics me chalte hain.
Chatbot Flows ka Create from Preset (Appointment Booking Bot) kya karta hai?
"📋 Create from Preset" ek taiyaar flow "Appointment Booking Bot" (OFF) bana deta hai: trigger book / appointment / schedule → Namaste message → naam poochhta hai → preferred date → "Morning or Evening slot?" (1. Morning (10am-1pm), 2. Evening (5pm-9pm)) → "Thanks {{name}}! Our team will confirm your booking within 30 minutes." → Handoff.
Where in ORALZY: Patient Connect → WhatsApp → Chatbot Flows · Mobile: Patient Connect → WhatsApp → Chatbot Flows
Quick steps
- Patient Connect → WhatsApp → Chatbot Flows → "📋 Create from Preset"
- Naye card par "Edit" → texts apni clinic ke hisaab se badlo → "Save Flow"
- "▶ Simulate" se test karo
- Theek lage to "Turn ON" → confirm