Sirf patient ke apne final bill gine jaate hain — draft, cancel / credit kiye bill, credit note aur scheme (jaise RGHS) wale bill nahi. "Chase dues only from" date lagi ho to usse purane bill bhi nahi gine jaate. Patient ko usi mobile number se likhna hoga jo uske record me hai, warna "Hum aapka record dhundh nahi paye…" jaata hai. Ek number par family ke kai patient hon to jawab sirf ek patient ka aata hai. Ye jawab staff ke dekhe bina jaata hai — bakaya na batana ho to "BILL — pending bill amount" aur "PAY — UPI 1-tap pay link" switch band karo. UPI ID: Setup → Settings → Billing → Bill Settings (GST, UPI, bank).
Patient WhatsApp par BILL ya PAY bheje to use kya jawab milta hai?
BILL: "💰 <clinic> — Pending Bill" — kul bakaya ₹ aur kitne bill, saath me "Pay online: Reply PAY or visit clinic." PAY: sabse naye bakaya bill ka number, amount aur clinic ki UPI ID wala pay link. Bakaya na ho to "✅ <naam>, aapka koi bakaya bill nahi hai." UPI ID set na ho to PAY "UPI payment link is not configured yet. Please visit the clinic or call us." bolta hai.
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply · Setup → Settings → Billing → Bill Settings (GST, UPI, bank)
Quick steps
- Patient Connect → WhatsApp → Auto-Reply → "Built-in commands" me BILL / PAY switch dekho
- PAY ke liye UPI ID Setup → Settings → Billing → Bill Settings (GST, UPI, bank) me bharo
- Patient se kaho record wale number se BILL ya PAY bheje