Raat me bhi chalne wala rule chahiye to "Business hours only" tick mat karo — wo din-raat chalega. Har waqt ek hi jawab dena ho to keyword rule me aam shabd daal sakte ho, par wo din me bhi jaayega. AI Front Desk ke jawab Patient Connect → Calls → AI Front Desk me dikhte hain. Keyword rules asli WhatsApp par abhi sirf beta clinics me chalte hain.
Clinic band hone par WhatsApp away message ya out of office reply kaise lagaye?
Auto-Reply me alag "away message" / "sirf band time par" wala option nahi hai. Keyword rule ka "Business hours only (9am-9pm)" ulta kaam karta hai — rule ko sirf din me chalata hai. Jab koi flow, command ya rule jawab nahi deta to aakhir me AI Front Desk jawab deta hai, aur clinic band ho to wo khud batata hai ki clinic abhi band hai aur reception baad me sampark karegi.
Where in ORALZY: Patient Connect → WhatsApp → Auto-Reply · Patient Connect → Calls → AI Front Desk
Quick steps
- Patient Connect → WhatsApp → Auto-Reply → "Your keyword replies" me rules dekho
- Raat me bhi chalna ho to "Business hours only" untick rakho
- Band-time ke AI jawab Patient Connect → Calls → AI Front Desk me dekho