Reschedule / cancel se appointment khud nahi badalti — staff ko Header → Alerts me "Patient reschedule request" / "Patient cancellation request" alert aata hai, staff calendar me khud badle. Online pay ke liye clinic ka payment gateway ya UPI ID set hona chahiye, warna patient ko "No payment method configured for this clinic. Please call the clinic to pay." dikhta hai. My Info se patient phone, alternate phone, email, address, city, pincode, state, marital status, emergency contact, occupation ki request bhej sakta hai. Phone / address masked dikhte hain. Patient ko sirf apna data dikhta hai; portal se nayi booking ya document upload nahi hota.
Patient Portal me patient kya kya dekh aur kar sakta hai?
Portal (oralzy.com/p/<link>) me patient: Bills dekh kar baaki raashi online pay kar sakta hai, Visits & Rx me prescription aur bill PDF download, Appointments me reschedule ya cancel ki REQUEST, My Info me apni details badalne ki REQUEST, Warranty me apne warranty card. Kaunsa tab dikhe ye Setup → Settings → Auto Messages → Patient Portal me tay hota hai.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Portal · Header → Alerts
Quick steps
- Setup → Settings → Auto Messages → Patient Portal me tabs chuno
- Patient ko link bhejo
- Patient ki request Header → Alerts ya Patient Portal settings ke pending list me dekho