Patient portal ke "👤 My Info" tab me phone, Alt. Phone, email, address, city, pincode, occupation, emergency contact phone ke liye update request bhejta hai. Seedha kuch nahi badalta jab tak staff Approve na kare. Isi page par "Auto-apply patient demographic updates (skip clinic approval)" tick karne se request bina approval ke lag jaati hai — dhyan se on karo, kyunki galat number bhi seedha save ho jaayega. Portal patient ko "the clinic will confirm on WhatsApp" kehta hai, par app khud koi WhatsApp nahi bhejta — zaroorat ho to staff bata de. Phone number badalne ke baad kiosk us naye number se patient na dhundh paaye to patient file ek baar khol kar save kar do.
Portal se patient ne apna phone ya address badalne ki request bheji to kahan approve kare?
Setup → Settings → Auto Messages → Patient Portal kholo → neeche "📝 Pending demographic update requests" me har request (purani → nayi value) dikhti hai → "Approve" dabane par patient file me nayi value lag jaati hai, "Reject" par wajah likh kar mana. Clinic me Smart Alert "Patient demographics update request" bhi aata hai.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Portal · Header → Alerts
Quick steps
- Setup → Settings → Auto Messages → Patient Portal kholo
- "📝 Pending demographic update requests" list dekho
- Sahi ho to "Approve", galat ho to "Reject" aur wajah likho