Default OFF hai. Cancelled appointment ko reminder nahi jaata. Ek appointment par reminder sirf EK baar jaata hai. Patient ka number chart par badla ho to naye number par jaata hai. SMS DND ya deceased mark wale patient ko skip karta hai. 9 baje ke baad aaj hi kal ki booking ki to wo reminder agle din subah nahi jayega (tab tak appointment "aaj" ki ho chuki hogi) — aise patient ko khud message karo.
Patient ko kal ki appointment ka reminder apne aap kaise jaye?
Setup → Settings → Auto Messages → Patient Messages (on/off) → "Appointment reminder — tomorrow’s appointments (daily 9:00 AM)" tick karo → "✓ Save all changes". Roz subah 9:00 baje (IST) kal ki har appointment wale patient ko reminder jaata hai.
Where in ORALZY: Setup → Settings → Auto Messages → Patient Messages (on/off)
Quick steps
- Setup → Settings → Auto Messages → Patient Messages (on/off) kholo
- "Appointment reminder — tomorrow’s appointments (daily 9:00 AM)" tick karo
- "✓ Save all changes" dabao
- Agle din subah 9 baje se reminders jaane lagenge