RCS chalu na ho to is button se SMS nahi jaata — har reminder 'failed' me gina jaata hai. Bina phone wali appointment bhi 'failed'. STOP / opt-out wale number ko nahi jaata. Ye button dabane par hi chalta hai. Roz ka automatic reminder Setup → Settings → Auto Messages → Patient Messages (on/off) ke "Appointment reminder" switch se hota hai — wo ek din pehle (kal ki appointments ka) jaata hai, ye button aaj wali ko; dono use karo to patient ko do yaad-dihaani mil sakti hain. Mobile: RCS Messaging screen → "Send Today's Reminders".
RCS se aaj ki saari appointment reminder ek saath kaise bheje?
Patient Connect → Campaigns → RCS → upar "Send today's reminders" → confirm OK. Aaj (IST) ki 'Scheduled' status wali (abhi check-in nahi hui) har appointment ko RCS reminder card jaata hai; alert aata hai 'Sent N reminder(s). M failed.' Ye sirf tab kaam karta hai jab clinic ke liye RCS chalu ho.
Where in ORALZY: Patient Connect → Campaigns → RCS → RCS Messaging · Mobile: RCS Messaging screen
Quick steps
- RCS page kholo
- "Send today's reminders" dabao
- Confirm OK → alert me sent / failed ginti dekho