Saath me ye bhi reset hota hai: 'Confirmed' ka nishaan (patient se dobara confirm karna padega), pre-appointment form link ka nishaan, aur din badla ho to token number naye din ki series se naya. Sirf asli badlaav ginta hai — wahi date / time dobara save hone se kuch reset nahi hota. Dhyaan: reminder roz sirf 9 AM par KAL ki appointments ke liye chalta hai — agar aaj 9 baje ke baad appointment kal par shift kiya to uska reminder nahi jaayega. Cancelled appointment ko reminder nahi jaata; DND / deceased patient skip hote hain; patient file se juda ho to file ka latest phone number use hota hai. Reminder ka switch Setup → Settings → Auto Messages → Patient Messages (on/off) me hai — default OFF, sirf owner / admin badal sakte hain.
Reschedule karne ke baad patient ko reminder naye time ka jaata hai kya?
Haan, agar clinic me "Appointment reminder — tomorrow’s appointments (daily 9:00 AM)" on hai: date ya time badalte hi purana 'reminder bhej diya' nishaan hat jaata hai, isliye naye din se ek din pehle subah 9 baje (IST) naya reminder jaata hai. Par reschedule ke waqt turant koi 'time badal gaya' message nahi jaata — patient ko khud bata do.
Where in ORALZY: Today → Calendar · Setup → Settings → Auto Messages → Patient Messages (on/off)
Quick steps
- Appointment reschedule karo (calendar me drag ya mobile "Reschedule")
- Patient ko naya time khud call / WhatsApp karke batao
- Reminder chahiye to owner / admin Setup → Settings → Auto Messages → Patient Messages (on/off) me "Appointment reminder" on rakhe