Aam errors: "Pick a patient and a branch" = patient ya branch chuni nahi; "Failed: <naam> is already in <branch>" = patient pehle se usi branch me hai. Patient search me kam se kam 2 akshar likho. Transfer sirf patient ki branch badalta hai — purane bill, payment, appointment ke record waise hi rehte hain, par Franchise P&L me uske bina-branch-bill wale payments nayi branch me gine jaane lagte hain. Sirf owner / admin; mobile app me Transfer nahi hai. Transfer history abhi kisi screen par nahi dikhti.
Transfer Patient galat branch me ho gaya to wapas kaise kare?
Undo button nahi hai — dobara Insights → Reports → Branches → Franchise P&L → "Transfer Patient" kholo, wahi patient dhoondho, "Destination Branch" me purani branch chuno, Reason likho → "Transfer". Patient ki branch wapas badal jaati hai; har transfer ka record (kisne, kab, kyon) patient par save rehta hai.
Where in ORALZY: Insights → Reports → Branches → Franchise P&L
Quick steps
- Franchise P&L → "Transfer Patient"
- "Search name, UHID or phone" me patient dhoondho aur chuno
- "Destination Branch" me sahi branch, Reason bharo → "Transfer"