History me When aur Status theek dikhte hain; To aur Message column abhi aksar khaali ('—') dikhte hain (app ki kami). Mobile par "👤 Pick patient" se patient chunke bhejo to record patient se jud jaata hai. History me app ke dusre SMS bhi dikh sakte hain kyunki ye RCS aur SMS dono dikhata hai.
RCS History me bheja hua message kyu nahi dikhta?
Patient Connect → Campaigns → RCS → "📜 History" me aakhri 50 RCS / SMS record aate hain, par sirf wahi jo kisi ek patient ke number se jude. Agar number kisi patient ka nahi ya do patients ka same hai, to send ke baad 'Not in History: no single patient has this number.' aata hai aur row nahi banti.
Where in ORALZY: Patient Connect → Campaigns → RCS → RCS Messaging · Mobile: RCS Messaging screen → History
Quick steps
- RCS page → "📜 History" tab
- Record na mile to number patient file wala hi hai, check karo
- Mobile par "👤 Pick patient" se bhejo