ORALZY
Feature

Patient Feedback register kaise bharta hai?

Jab patient review request ka link khol kar rating aur feedback submit karta hai, NABH → NABH → NABH Hub → NABH Registers → "Patient Feedback" me row khud ban jaati hai: Received on, Rating (1-5), What the patient said, Channel, Routed to Google. Rating 3 se kam ho to "Action taken" likhna zaroori.

Where in ORALZY: NABH → NABH → NABH Hub → NABH Registers · Patient Connect → Campaigns → Reviews

Review request Patient Connect → Campaigns → Reviews se bhejte hain. Kam rating wali row tab tak poori nahi hoti jab tak "Fill" se "Action taken" (patient ko call kiya, kya theek kiya) na likho — NABH me feedback par action dikhana hota hai. Ye register patient ki baat rakhta hai, isliye Staff Login (ESS) wale staff ko nahi dikhta. Mobile: Digital Registers → "Feedback".

Quick steps

  1. Patient Connect → Campaigns → Reviews se patient ko review link bhejo
  2. Patient submit kare to NABH Registers → "Patient Feedback" me row dekho
  3. Rating 3 se kam ho to "Fill" → Action taken likho → save

feedbackreviewratingcomplaintshikayatpresatisfaction