Title, Description aur Reported By zaroori hain (Date pehle se aaj ki hoti hai) — khaali ho to save error aata hai. Incident Type: Needle Stick, Patient Fall, Medication Error, Infection, Equipment Failure, Cross Contamination, Allergic Reaction, Delayed Treatment, Wrong Tooth, Chemical Spill, Fire, Other. Severity: Sentinel, Critical, Major, Minor, Near Miss. Har report ko number milta hai (jaise INC-2026-0001). Submit hote hi ek adverse event bhi ban jaata hai (Compliance Logs → Adverse Events me dikhega) aur fall / medication error / CAPA register me row khulti hai. Description aur CAPA khane mic (voice) se bhi bhar sakte ho. Koi bhi staff login report kar sakta hai. Ye "NABH Compliance" add-on ka hissa hai — menu me na dikhe ya "Upgrade required" / "NABH module not enabled" aaye to Setup → Plan & Help → Store se le sakte hain, aur Setup → Settings → Clinic → Modules me NABH chalu hona chahiye.
NABH incident report kaise file kare?
NABH → NABH → NABH Hub → SOP Sign-Off kholo (ya NABH Hub me "Staff Sign-Off" tile) → upar "Incident Reports" tab → "Report New Incident": Incident Type, Severity, Title, Description, Date, Reported By, Patient Name (if applicable), Location, phir CAPA Plan — Immediate Action Taken, Root Cause, Corrective Action, Preventive Action → "Submit Incident". "Incident reported!" aata hai.
Where in ORALZY: NABH → NABH → NABH Hub → SOP Sign-Off · NABH Compliance page → "Incident Reports" tab
Quick steps
- NABH → NABH → NABH Hub → SOP Sign-Off kholo
- Upar "Incident Reports" tab dabao
- "Report New Incident" dabao
- Type, Severity, Title, Description, Date, Reported By bharo
- CAPA Plan bharo (ya "✨ Suggest CAPA with AI")
- "Submit Incident"