ORALZY
FAQ

Incident ka root cause aur CAPA AI se kaise bharwaye?

Incident Reports → "Report New Incident" me pehle Title (aur Description) likho → "CAPA Plan" ke saamne "✨ Suggest CAPA with AI" dabao. AI pichhle 90 din ke same type incidents dekh kar Root Cause, Immediate Action, Corrective Action, Preventive Action bhar deta hai — "✨ AI filled CAPA (based on N similar past incidents)".

Where in ORALZY: NABH → NABH → NABH Hub → SOP Sign-Off · NABH Compliance page → "Incident Reports" tab

Title khaali ho to "Enter a title first" aata hai. AI ka bhara text sirf sujhaav hai — submit se pehle padh kar badlo; ye doctor / quality manager ki apni jaanch (5-Why / RCA) ki jagah nahi le sakta. Clinic par AI chalu na ho to laal message "AI not configured…" aata hai — tab CAPA khane khud bharo ya ORALZY support se baat karo.

Quick steps

  1. "Report New Incident" kholo
  2. Incident Type, Severity, Title, Description bharo
  3. "✨ Suggest CAPA with AI" dabao
  4. Bhare hue Root Cause / Corrective / Preventive padh kar sudhaaro
  5. "Submit Incident"

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