ORALZY
FAQ

Lab chat me file kyun nahi ja rahi, kaunsi file bhej sakte hain?

Lab chat (case ka ๐Ÿ’ฌ Chat ya lab ka General chat) me photo, video, PDF, scan file (STL, PLY, OBJ, ZIP) aur voice note ja sakte hain โ€” ek file 50 MB tak, ek message me 10 file tak. .html, .svg, .js, .exe, .apk jaisi file roki jaati hai: "File type .xxx is not allowed โ€” attach a photo, scan or PDF".

Where in ORALZY: Treatment โ†’ Lab โ†’ Lab Cases ยท Lab Cases โ†’ Lab Orders tab โ†’ ๐Ÿ’ฌ Chat ยท Mobile: Treatment โ†’ Lab โ†’ Lab Cases

Web par ๐Ÿ“Ž se file chuno, Enter se bhejo (Shift + Enter = nayi line). Patient ke scanner wale scans "๐Ÿ“ฆ Attach patient's IOS scan" me tick karke ek saath bhejo ("๐Ÿ“Ž Send N scan(s) together") โ€” ye sirf case wali chat me hai, General chat me nahi. Mobile app me ๐Ÿ“ท camera (photo / 90 second tak video), ๐Ÿ–ผ gallery, ๐ŸงŠ patient scans aur ๐ŸŽ™ voice note hain โ€” PDF / STL mobile chat me file manager se nahi lagti. Bada scan (50 MB se zyada) ho to ZIP karke chhota karo.

Quick steps

  1. Case ka ๐Ÿ’ฌ Chat kholo
  2. ๐Ÿ“Ž se photo / PDF / STL / ZIP chuno (50 MB tak)
  3. Scanner ke scans "Attach patient's IOS scan" se tick karke bhejo
  4. Error aaye to file type badlo ya ZIP karke chhota karo

fileattachuploadstlpdfzipscansize