Jab tak ye bill hai, iske cases kisi dusre bill par nahi jaate ("This case is already on bill …") — isliye galat bill ko pay mat karo, query lagao. "Save as draft" wala bill baad me Match / Approve nahi ho paata (draft me rate bharne ka option nahi) — draft ki jagah naya bill banao: draft ke cases naye bill ke "📥 Load finished cases" me phir aa jaate hain. Paid bill na reopen hota hai na delete — Expenses me bani entry alag se theek karni padti hai. "Remove query" se query hat kar line phir se match hoti hai.
Galat lab bill ban gaya, use edit ya delete kaise kare?
App me lab bill delete karne ka button nahi hai, aur save hone ke baad lines ka rate dobara type nahi hota. Jo kar sakte ho: galat line par "✋ Raise query" (paisa hold) ya 🔴 Over line par "🤝 Accept"; case ki cost theek karke "🔄 Match again"; Approve ho chuka ho to pay se pehle "Reopen". Poora bill hatana ho to ORALZY support se karwana hoga.
Where in ORALZY: Treatment → Lab → Lab Cases · Lab Cases → 🧾 Lab Bills tab → bill
Quick steps
- Bill kholo aur galat line par "✋ Raise query" dabao
- Case cost galat ho to Lab Orders me cost theek karke "🔄 Match again"
- Approved bill ho to pay se pehle "Reopen"
- Draft adhoora ho to naya bill banao
- Poora bill hatwana ho to ORALZY support se baat karo