Case ki baat case ke andar ki chat me karo — wahan lab kabhi bhi likh sakti hai. "💬 General" button par laal ginti = clinic ke naye message. Ye purane Lab App (oralzy.com/lab-app) ka niyam hai; ORALAB account me general chat nahi, har chat case ke andar hai. System ka message bhi yahi hai: "General chat is clinic-initiated only. Wait for the clinic's first message." Mobile (Lab Login): "🔒 Wait for the clinic's first message. You can reply after that."
Lab App me "General" chat me reply kyu nahi ho raha?
"💬 General" chat (kisi case se na judi baat) sirf clinic shuru karti hai — jab tak clinic pehla message nahi bhejti, neeche "🔒 You can reply once the clinic sends the first message." aata hai. Clinic Treatment → Lab → Lab Cases → "Lab Vendors" me verified lab ke saamne "💬 Chat" se likhe; uske baad lab reply kar sakti hai.
Where in ORALZY: Lab side: oralzy.com/lab-app → 💬 General · Treatment → Lab → Lab Cases · Mobile: Lab Login → General chat
Quick steps
- Clinic se kaho Lab Vendors me "💬 Chat" se pehla message bheje
- Lab App me "💬 General" kholo
- Ab "Reply to clinic…" me jawab likho