ORALZY
FAQ

Lab order me lab ka naam nahi hai, "⚠ Set lab…" kya hai?

Order bina lab ke bana hai — New Order me lab nahi chuni thi aur clinic ki koi Default lab bhi nahi thi. Lab Orders list ke Vendor column me "⚠ Set lab…" dropdown se lab chuno — "✓ Lab set — if the order is dispatched, the case will now go to the lab's inbox" aata hai. Aage ke liye Lab Vendors me mukhya lab ko "Set Default" kar do.

Where in ORALZY: Treatment → Lab → Lab Cases

Bina lab wala draft bhejne par error aata hai "Select a lab vendor first — this order has no lab set and there is no default lab" (Pending patti me "→ No default lab set" dikhta hai). Dhyan: "Create & send to lab" bina lab ke dabaya ho to case "Sent" dikhta hai par kisi lab ko kuch nahi gaya; baad me lab set karne par ORALAB lab ke inbox me chala jaata hai, par WhatsApp apne aap nahi jaata — lab ko "💬 Chat" / phone se batao. Jis order par lab pehle se hai uski lab is dropdown se nahi badalti.

Quick steps

  1. Lab Orders list me us row ke Vendor column me "⚠ Set lab…" dropdown kholo
  2. Sahi lab chuno
  3. Order abhi Pending hai to "Send to Lab" dabao
  4. "Lab Vendors" tab me mukhya lab par "Set Default" dabao

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