ORALZY
FAQ

Galat lab chun li, lab order ki lab kaise badle?

Jis order par lab lag chuki hai uski lab badalne ka button web ya mobile par nahi hai. Order abhi Pending (draft) hai to owner/admin se "×" (cancel) karwao aur "+ New Order" se sahi lab ke saath naya order banao. Bhej diya hai to pehle galat lab ko "💬 Chat" / phone par kaam rokne ko bolo, phir cancel karke naya order sahi lab ko bhejo.

Where in ORALZY: Treatment → Lab → Lab Cases

× se cancel karne par case Recycle Bin me jaata hai aur jis lab ke paas case tha use "Case cancelled by clinic" bata diya jaata hai. Impression galat lab ke paas chala gaya ho to wapas mangwao. Sirf bina lab wale order par "⚠ Set lab…" se lab chun sakte ho. Aage se galti kam karne ke liye mukhya lab ko "Set Default" karo aur treatment type par "Default lab" set karo.

Quick steps

  1. Order ka status dekho — Pending ya Sent
  2. Sent hai to galat lab ko "💬 Chat" / phone se rokne ko bolo
  3. Owner / admin se row ka "×" dabwa kar order cancel karwao
  4. "+ New Order" se sahi lab ke saath naya order banao

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