ORALZY
FAQ

"This patient already has a different number" aaye to kya dabaye?

Capture window me ye peela box tab aata hai jab patient par pehle se dusra OPD / Day-Care number hai. Patient naye RGHS referral par dobara aaya hai to "New visit" dabao (purana number history me safe rehta hai). Purana number galat type hua tha to "Old one was wrong — correct it". Pakka na ho to "Cancel".

Where in ORALZY: Setup → Integrations → RGHS Number Capture · Capture window (bookmark / extension) → "📋 Add RGHS number"

"New visit" naya episode kholta hai — pichhle claim ka number mitta nahi, aur purani discharge summary reprint par purana number hi chhapta hai. "Old one was wrong — correct it" usi visit ka number badalta hai (typo ke liye). Galat button se claim galat number par chala jaata hai, isliye soch kar chuno. Number me kam se kam ek digit hona chahiye, warna "OPD number has no digit — it does not look like a number." aata hai. Chart ke "Scheme numbers" card me baad me History dekh sakte ho aur sudhaar kar sakte ho.

Quick steps

  1. Box me dono number dekho: purana → naya
  2. Nayi visit hai to "New visit"
  3. Purana galat tha to "Old one was wrong — correct it"
  4. Confusion ho to "Cancel" karke chart ka Scheme numbers card dekho

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