ORALZY
FAQ

Plan item ke "Send via WhatsApp →" se patient ko consent ke liye kya jaata hai?

Jab Plan item me "Consent form not signed." dikhe, "Send via WhatsApp →" patient ko consent ka yaad-dilaane wala message bhejta hai — ORALZY ke shared number se approved message "📝 Consent form taiyar hai — Procedure: <treatment (tooth)> … Procedure se pehle ise padh kar sign karna zaroori hai. Clinic par aa kar kar sakte hain.", aur clinic ke apne WhatsApp number se choti line "Hello <naam>, please review and approve the consent for <treatment> …". Screen par "✓ Consent request sent" ya "❌ Not sent — <wajah>".

Where in ORALZY: Patient Care → Patients → Patient List · Patient chart → Plan row → Plan item → Patient consent → "Send via WhatsApp →" · Patient Connect → WhatsApp → Sent Log

Message me koi form ya sign ka link nahi hota — patient WhatsApp par tap karke consent nahi de sakta; sign clinic par hi hota hai. Consent form ki PDF bhejni ho to Sections → ⋯ More → Forms → "Consent Forms" me us form ka "WhatsApp". Patient ka phone na ho, usne STOP kiya ho ya messaging band ho to "Not sent" ke saath wajah dikhti hai. Message pahuncha ya nahi Patient Connect → WhatsApp → Sent Log me dekho. "Consent on file ✓" dikhe to ye link nahi aata — consent form pehle se bana hai.

Quick steps

  1. Planned row kholo → "Patient consent" dekho
  2. "Consent form not signed." ho to "Send via WhatsApp →" dabao
  3. Toast padho — "✓ Consent request sent" ya "❌ Not sent — <wajah>"
  4. Patient aaye to consent form print karke sign karwao

consentwhatsappsahmatisignrequestformbhejo