Web ke chart wale Family tab me unlink ka button nahi hai. Receptionist / doctor dabaye to "Forbidden: DELETE restricted to owner/admin/super_admin" aata hai. Head of household ke aage ⓧ / "Unlink" aata hi nahi — app me abhi head badalne ka koi button nahi hai, isliye head galat ho to ORALZY support se baat karo. Unlink ke baad patient ko chart → Family tab → "Or link to existing family:" se sahi family me jod sakte ho. Edit patient details ka purana "Family ID" text isse nahi badalta — chahiye to wahan se khaali karo. Web wala Family Card page 'Growth' add-on ka hissa hai — menu me na dikhe ya 'Upgrade required' aaye to Setup → Plan & Help → Store se le sakte hain; tab tak mobile wala raasta use karo.
Family se galat member kaise hataye (unlink)?
Mobile: patient → Family Card tab (naam ke neeche 👨👩👧 chip ya Profile → Family Health Card → "Open Family Tab") → Members me us member ke aage laal ⓧ → "Unlink member?" → "Unlink". Web: Billing → Plans & Memberships → Family Card → family par click → Members me "Unlink" → OK. Patient ka record safe rehta hai, sirf family se link hatta hai. Ye sirf owner / admin kar sakte hain.
Where in ORALZY: Billing → Plans & Memberships → Family Card → Family Health Card · Mobile: Patient Care → Patients → Patient List · Mobile: patient screen → Family Card
Quick steps
- Owner / admin login se kholo
- Mobile: patient → Family Card tab (👨👩👧 chip ya Profile → "Open Family Tab") → member ke aage ⓧ → "Unlink"
- Ya web: Billing → Plans & Memberships → Family Card → family par click → Members me "Unlink" → OK
- Zaroorat ho to us patient ko chart ke Family tab se sahi family me link karo